Terms and Conditions of Service
By accessing or using the website and/or ordering Silverberry Genomics Inc. services ("Silverberry", "Silverberry Genomix"), you agree to be legally bound by these Terms and Conditions outlined below and Terms of Service.
You are granted a non-exclusive, non-transferable licenses to use Silverberry Genomics Inc. Services ("Service" or "Services") for the products purchased or offered for free (if any). You agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer, or transmit for any commercial purposes, all or any portion of the Service, use of the Service, or access to the Service.
Site and Report Content
The information on the website or in Silverberry reports is for informational, research and/or educational purposes and is not intended to be used for medical advice or diagnosis or treatment. Predisposition information provided by is based on the best available peer-reviewed scientific literature and our predisposition engine uses a state of the art patent-pending risk assessment methodology. However genetic predisposition likelihood based on genetic variations does not constitute a diagnosis of a condition. Individuals should always consult with their physician or other qualified healthcare provider about questions concerning a medical condition, and before starting, stopping or modifying any treatment or medication.
Intellectual Property and Site Use
The trademarks, service marks, logos and other information and materials described or appearing on the website are protected by applicable trademark, patent, copyright and other laws. None of the trademarks, service marks, logos and other information and materials on the website may be used in any advertising or publicity, or otherwise to indicate Silverberry’s affiliation with, or sponsorship of, any product or service without Silverberry’s written consent.
Disclaimer of Content and Warranties; Limitation of Liability
Silverberry attempts to keep all the information on the website and in the reports up-to-date. However given the fast-changing nature of genomics science, the content of this website may need to be updated. While Silverberry is committed to maintaining high quality scientific information available, Silverberry makes no warranties or representations as to the accuracy of the content of the website or the reports, and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on this website or the reports. Your use of the website is subject to the additional disclaimers and caveats that may appear throughout these Terms and Conditions and otherwise on the website. You assume the entire risk of loss in using this website and the reports as well as the information and materials contained on the website and the reports.
Use of third party genetics testing, analysis or reporting services
Silverberry does not do DNA sequencing and uses third party labs to do it. We may also use genetic analysis services for the test results to generate reports. Due to such partnership, your DNA file will be shared with the third party to generate your ancestry reports. You will be given an option to use such account to review your personal ancestry report and manage your account directly with such services. That requires to create an account automatically and link it to your DNA test results. Silverberry choses those partners in its sole direction. DNA Wellness reports are powered by Lifenome Genomics API. We share your genetic testing data anonymously provided with the genetic testing services and/or in partnership with other analysis / reporting services to produce genetically-influenced well-being and ancestry reports. The services provided by such third party providers is governed by their terms and conditions, which they will present the user upon registration with their service. Silverberry takes no responsibility for genetic testing services or risk analysis, modeling, research, conclusions of such reports generated or provided by third parties and merely presents such results to you as a user and/or refers you to their sites for more information. The average time to take the test and prepare the results by lab is 4-8 weeks. Depends on workload, time of the year, when sample is received, processing time might be longer. Silverberry reports in average 140 reposts for each users, however depends on applicability of the reports the number of reports generated for each user may change.
Services and Agreements
We are a user-centric company and strive to build the best product that satisfy our users' needs. In this process, we always look for comments and feedback to make the product better and make it work for you. Please keep in mind that if you provide any feedback, comments, suggestions, ideas, design, description of processes, or other information to us about or in connection with the Products or services, including without limitation any ideas, concepts, know-how or techniques contained therein ("Feedback"), then you grant us a worldwide, royalty-free, non-exclusive, perpetual and irrevocable license to use, copy, modify and otherwise exploit the Feedback for any purpose, without any compensation to you or any restriction or obligation on account of intellectual property rights or otherwise. For clarity, no Feedback will be deemed your Confidential Information, and nothing in this agreement limits Silverberry's right to independently use, develop, evaluate, or market products, whether incorporating Feedback or otherwise.
Release Consent and Participation in Genomics Research
When ordering the DNA Kit, you give permission to Silverberry Genomix to collect and analyze your saliva sample to generate you health and wellness reports. By creating an account, you hold Silverberry Genomix harmless of all consequences of taking your DNA test. Accordingly, any disputes will be resolved by arbitration.
Creating User Profile and Enforcement of Silverberry Customer Agreement
By using the service you agree with Silverberry Trademark Guidelines. To learn more about it visit Silverberry Trademark Guideline
DNA Kit: In order to receive a refund for DNA Testing Kit, you must notify us within thirty (30) days of placing your order that you request a refund and confirm that you have not yet shipped your saliva sample to our laboratory. Following notification to us of your request for refund, you must also return the DNA Testing Kit to us within thirty (30) days of the date on which you request a refund.
Once we have confirmed receipt of your saliva collection kit within the thirty (30) day window, we will refund the balance of the total purchase price after subtracting your shipping and handling charges. We will not issue a refund if (i) you request a refund more than thirty (30) days after your order was placed, (ii) our laboratory had begun processing your saliva sample prior to your request for refund; or (iii) we do not receive your saliva collection kit within thirty (30) days of your request for refund. The paid fees will be refunded to the credit card used to place the order. To request your refund for DNA Kit, contact firstname.lastname@example.org
Wellness Reports: Wellness Reports are a digital service and once they are generated for you, there is no rollback therefore DNA Wellness Reports are non-refundable.
DNA Kit Replacement: If your kit has been damaged during the shipment, you will notify us with a picture of damaged kit and we will send you a new kit free of charge. In case you have lost your kit, made damage to it, or didn't follow the instructions to take the test in a ay that makes the saliva sample unusable (i.e. being contaminated), you may request a new kit. Applicable fees for a new Kit (excluding Lab and Reports Fee) will be applied to ship a new kit.
You agree to defend and hold Silverberry Genomix, and its subsidiaries, affiliates, officers, agents, contractors, partners, employees, successors, and assigns harmless from any claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of User Content you submit, post to, or transmit through the Service; your use of the Service; your connection to the Service; your violation of the TOS; or your violation of any rights of another.
Disclaimer of Hyperlinks and Endorsement
The website may contain (A) content owned by third parties, and (B) hypertext links to websites owned by third parties. Silverberry provides such third party content and hypertext links as a courtesy to users and has no control over such third party content and websites referenced or made available to you on this website. Silverberry does not endorse, sponsor, recommend or otherwise accept any responsibility for such third parties, any third party content, third party websites and/or any third party goods and services described in such content or websites. Silverberry is not responsible for information, goods or services offered or provided by such third parties or for the manner in which they conduct their business.
Silverberry Statement of Limitations
DNA-based predisposition is NOT a diagnosis of a disease or condition. Predisposition risk or likelihood is a statistical measure based on the latest advances in genomics science and is provided as an additional layer of information for wellness decision-making. Silverberry recommendations fall within established non-medical guidelines for wellbeing and do not constitute medical advice. Consult with your Physician before making any major changes to your wellness or health choices.
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